In the guide

Before you start
Make sure you choose your location using the drop-down list at the top of the page.

For more detailed information, please see the In-depth Guides below. Some laws are different in England, Scotland and Wales, and some are enforced differently, so the In-depth Guides provide country-specific information.

Once you've finished, make sure you look at the full range of Quick Guides to see whether there are any other areas of law that affect your business.

This guide gathers together the In-depth Guides that may not fit neatly into the areas of Trading Standards law covered by the other Quick Guides.

You'll still need to read the Quick Guides that cover what, where and how you sell, but it may be that you can't find specific information on your business.

How do you know whether you're affected by the law

The laws affecting businesses may seem daunting, and some sectors are much more heavily regulated than others. However, it is your responsibility to ensure that you research which laws apply to your specific business venture.

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In-depth guidance

This is a general guide and you may well need to know more; take a look below where we've listed our In-depth Guides on specific topics related to other guidance and business activities

General

Energy rating information

Energy-efficiency labels must be displayed on certain electrical goods that are for sale

Single-use carrier bags

All businesses are required to charge for most new single-use carrier bags they supply

Herbal medicine and health food shops

How the law applies to products sold in these types of shop, including food supplements, cosmetics, and products of animal origin

Responsible animal / pet ownership

Essential welfare information for individuals that keep animals, including pets and livestock

Energy Performance Certificates

Understand the relevance of Energy Performance Certificates, Display Energy Certificates and the Green Deal, and whether these apply to your property

Intellectual property

It is important for businesses to understand what IP rights they own and how best to protect those rights

One-day and occasional sales

Important facts to consider before allowing an occasional or one-day sale to be held at your premises

Composition and use of packaging

The legal requirement to reduce, re-use, recover and recycle packaging, and what evidence you need in order to demonstrate compliance.

Tobacco, vapes, etc: packaging, labelling, advertising and tracking

A guide to the law on the packaging, tracking and tracing of tobacco products and the distribution and advertising of vapes

Hallmarking

Any person who deals in precious metals must ensure they are correctly hallmarked and must display a dealers' notice

Energy efficiency of rented property: non-domestic

The minimum standard of energy efficiency of certain non-domestic rented property is a rating of E or above

Energy efficiency of rented property: domestic

The minimum standard of energy efficiency of certain domestic rented property is a rating of E or above

Single-use plastics

The manufacture and supply of certain single-use plastic products is prohibited

Environmental ('green') claims

Businesses need to ensure that environmental claims made about their products or services are not misleading

Fireworks: storage and supply

There are detailed requirements regarding the storage and retail supply of fireworks, including licensing and the times of the year when they can be supplied

Running your business

Business scams

How to spot and then avoid getting caught out by scams targeting businesses

Company and business names

Understand the law regarding your business trading name; there are particular rules that only apply to 'companies'

Primary Authority

A guide to the Primary Authority partnership businesses can have with Trading Standards services

Trading Standards: powers, enforcement and penalties

How Trading Standards officers ensure that businesses comply with Trading Standards law, including their powers to visit businesses and to take formal enforcement action

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Consumer enquiries from England, Scotland and Wales are handled by the Citizens Advice Consumer Service who can be contacted by telephone on 03454 04 05 06. Consumer enquiries in Northern Ireland are handled by ConsumerLine who can be contacted by telephone on 0300 1236262. Call charges may vary.

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Business enquiries are dealt with by your local council. Use the Chartered Trading Standards Institute's postcode finder to locate your local trading standards team.

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