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This site contains impartial free information, and is Government-backed.

The content on Business Companion is written and verified by expert contributors, but is not designed to be a replacement for professional advice and is intended only for guidance. Only the courts can give an authoritative interpretation of the law.

Business Companion covers Trading Standards law for England, Scotland and Wales. For guidance on the law in Northern Ireland, please see nibusinessinfo.co.uk.

If you are in any doubt about your legal responsibilities with regard to the topics on this site and would like more guidance, start by getting in touch with your local Trading Standards service; you can find their contact details by using the search tool on the Chartered Trading Standards Institute website.

The UK Government and the devolved administrations provide free-to-access support services that can help small businesses find the right support and obtain impartial advice, whether they are just starting out or looking to expand. Advisers provide tailored guidance and information on schemes and publicly funded business support programmes available in your local area and across the country. The services are available via telephone, email, webchat and social media.

If you are a consumer in England or Wales, please contact the Citizens Advice consumer service on 0808 2231133. In Scotland, contact Advice Direct Scotland on 0808 164 6000. Both provide free, confidential and impartial advice on consumer issues.

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